Trusted Resources
Seniors’ Abuse Helpline
Canadian Mental Health Association -
Edmonton Region (24 hours)
780-454-8888
Offers a 24-hour telephone line
providing confidential, crisis intervention,
emotional support and resources for
those experiencing or concerned about
someone else experiencing seniors’
abuse
Seniors Information Phone Line
Canadian Mental Health Association -
Edmonton Region
(24 hours) Dial 211
Simply call 2-1-1 to be connected to
information and referrals for a variety of
seniors’ resources
24 Hour Distress Line
Canadian Mental Health Association -
Edmonton Region (24 hours)
780-482-HELP(4357)
Rural area: 1.800.232.7288
Provides free, confidential, short-term
crisis intervention, emotional support and
resources for those in crisis or distress.
Available 24-hours, seven days a week.
Mental Health Helpline
Alberta Health Services
(24 hours) 1.877.303.2642
Call toll free within Alberta for mental
health advice.
24-Hour Emergency Income Support
Edmonton Area 780.644.5135
Toll-free outside Edmonton
1-866-644-5135
Email: css.ISCC@gov.ab.ca
Get help in an emergency with basic needs like shelter, food, clothing and transportation by calling the Income Support Contact Centre 24 hours a day, seven days a week.
Child Abuse Hotline
1-800-387-KIDS(5437)
Alberta Poison Control Centre
1-800-332-1414
Health Link Alberta
Phone: 811
(24 hours) Dial 211
Email: healthlink@albertahealthservices.ca
Emergency Department wait times listed
on www.albertahealthservices.ca under
Wait Times & Reporting.
Strathcona County Elder Abuse Response Network
Phone: 780.464.4044
24 Hour Help Line
Phone: 780-464-7233
Alberta Phone Line (24 hours)
Phone: 1-855-4HELPAB
Provides information and support for seniors experiencing abuse and for those concerned about the wellbeing of a senior.
• The network has representation from community partners, including A Safe Place, the RCMP, Family and Community Services, Alberta Health Services, Covenant Health, Primary Care Network and Heartland Housing Foundation.
Shelters For Abused Persons
A Safe Place
24-Hour Crisis Line: 780.464.7233
Email: sssltd@shaw.ca
www.asafeplace.ca
(24 hours) 780.454.8888
The purpose of A Safe Place is to provide crisis intervention in the form of a safe shelter and supportive counselling for women and their children experiencing domestic violence.
Lurana Shelter Crisis Phone
Women’s Emergency (Domestic
Violence) Shelter
Phone: 780.424.5875
Hope Mission
9908 106 Ave. NW T5H 0N6
Phone: 780.422.2018
Email: reception@hopemission.com
Shelter services 24/7
WIN House Edmonton
Phone: 780.479.0058
Email: info@winhouse.org
WIN House offers a 24-hour support and information line.
• Crisis intervention, information about
abuse and safety planning.
• Emergency shelter and necessities for women with or without children
Women’s Emergency
Accommodation Centre
9611 101A Ave. NW T5H 0C8
Phone: 780.423.5302
Email: weacadmin@e4calberta.org
www.e4calberta.org• Women’s Emergency Accommodation
Centre (WEAC) offers short-term emergency housing to homeless
and transient women, as well as transgender women, who have little or
no income.
Sage Seniors’ Safe House
Phone: 780.702.1520
General Assistance
Non-Emergency
Police
780-423-4567
Non-Emergency
Fire
780-442-5445
City of Edmonton
Dial 311
Seniors Information
Phone Line
Dial 211
Edmonton Emergency Relief
Services Society
10255 104 St. NW T5J 1B1
Phone 780.428.4422
Contact: Cindi Hache
Hours of Operation:(Winter/Fall) Mon-Fri 9am-3pm
(Spring/Summer) Tues-Sat 9am-3pm
• Provides material relief for victims of fire
or disaster.
• Operates a thrift store that offers new
and used items at very low cost. Prices
tailored to fit most budgets.
• Offers free coats and blankets during
winter months.
Government Listings
Government of Alberta
Call Toll-Free. Dial 310.0000.
For toll-free access to any provincial
government office, dial 310.0000 from anywhere in Alberta, followed by the area code and phone number of the office you wish to reach, or stay on the line to be directed to the department you need.
Outside Alberta, call long distance:
780.427.2711.
TDD/ TTY, call 780.427.9999 in Edmonton
or 1.800.232.7215 throughout Alberta.
The Canadian Anti-Fraud Centre
For mass marketing fraud and ID fraud
complaints.
Toll-Free: 1.888.495.8501
Call centre reporting hours: 9am-4:45pm
Report an incident online:
Free Hot Meals
211 Year Round Meals List
For toll-free access to any provincial
Phone: Dial 2-1-1. If 211 is not yet available in your area,
call 780.482.INFO (4636)